Returns and Exchanges

Returns & Exchanges


We gladly accept returns for store credit within 14 days of delivery.

To be eligible for a return:

  • Items must be unworn

  • Items must be unwashed

  • Tags must still be attached

  • Items must be in their original condition

To begin a return, please email hello@shopharlow.com with your order number.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Final Sale Items
The following items are final sale and cannot be returned:

  • Sale items

  • Accessories

  • Jewelry

  • Bodysuits

  • Gift cards

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can make it right.

We appreciate your support of HARLOW and are so excited to be part of your wardrobe.

xoxo,
Caroline